SVBCoalition Privacy Policy

The Shenandoah Valley Bicycle Coalition (SVBC) is committed to protecting the privacy and personal information of its members, donors, volunteers, and website visitors. This Privacy Policy outlines the types of information we collect, how we collect it, why we collect it, how it is used, who has access to it, whether it is shared, and how long it is retained.

Information We Collect

SVBC collects the following personal information:

1. Name: We collect your name to address you appropriately and personalize communications.
2. Addresses: We collect your address to ensure accurate contact information and to provide relevant local information and opportunities.
3. Email Address: We collect your email address to send you newsletters, updates, event invitations, and other communications.
4. Phone Numbers: We collect your phone number to contact you directly for urgent matters or time-sensitive updates.

How We Collect Information

SVBC collects personal information through the following methods:

1. Digital Tools on Our Website: When you interact with our website, certain forms or prompts may ask for your personal information, such as when you sign up for our newsletter, volunteer, or register for events.
2. Membership System (Neon CRM): When you become a member of SVBC, we collect your personal information through our membership system to manage your membership and communicate with you effectively.
3. Donation Platform (Fundraise UP): When you make a donation to SVBC, we collect your personal information through our donation platform to process your donation, provide donation receipts, and keep you informed about our work.
4. Advocacy Platform (Ujoin): When you participate in advocacy actions through our website, we collect your personal information to effectively deliver your message to elected officials and track participation.

Why We Collect Information

We collect personal information to keep in touch with you and achieve our mission of building better communities in the Shenandoah Valley. By collecting your information, we can:

1. Communicate with You: We use your personal information to send emails about action alerts, events, volunteer opportunities, and exciting Coalition-focused initiatives.
2. Maintain Contact: We collect your contact information to stay connected with you and provide relevant updates, news, and information.
3. Personalize Communications: Your personal information allows us to address you by name and tailor our communications to your specific interests and preferences.

How We Use Information

SVBC uses the collected information for the following purposes:

1. Internal Communication: We use your personal information to send emails about action alerts, events, volunteer opportunities, and inviting our network to support exciting Coalition-focused initiatives.
2. Volunteer Coordination: Select volunteers may have access to components of your information to facilitate outreach for volunteer opportunities and events.

Who Has Access to the Information

The staff of the Shenandoah Valley Bicycle Coalition has access to your information. In addition, select volunteers may have access to components of your information to facilitate outreach for volunteer opportunities and events. We ensure that all individuals with access to your information adhere to strict confidentiality and data protection policies.

Sharing of Information

SVBC does not share your personal information with any other nonprofit or for-profit businesses. We maintain strict confidentiality and do not sell, rent, trade, or otherwise disclose your information to third parties, except as outlined in this Privacy Policy or required by law.

Data Retention

Your personal information is stored securely in an online encrypted system. We retain your information unless you ask us to remove you from our records. If you would like your personal information to be removed, please contact us using the information provided below.

Data Security

SVBC takes reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard security practices, including secure servers, firewalls, and encryption, to safeguard